Frequently Asked Questions
Do you offer Cash on Delivery?
Yes. You can pay in cash when your order arrives, anywhere in Pakistan.
How long does delivery take?
Usually 2–4 working days in major cities and 3–7 working days elsewhere. See our Shipping & Delivery page for details.
How much is delivery?
The delivery charge is shown at checkout before you confirm your order.
Can I check the parcel before paying?
Courier policies differ, but most don't allow parcels to be opened before payment. If anything is wrong with your order, contact us and we'll sort it out. See our Returns & Exchange policy.
Will you confirm my order?
We may call or message you on the number you give at checkout to confirm your order and address before dispatch.
How do I track my order?
We'll send you courier tracking details once your order has been dispatched.
What if I receive a damaged or wrong item?
Contact us within 7 days of delivery with your order number and photos, and we'll replace it or refund you.
How can I contact you?
Use our Contact page and we'll get back to you as soon as possible.